How to apply for the COVID19 Relief Fund for SMEs

For some time, small business owners in Ghana have been in expectancy of more information on the COVID19 Relief Fund for SMEs.

In a nationwide address on Sunday, 5th April 2020, the President, His Excellency Nana Addo Dankwa Akufo-Addo announced the establishment of the Coronavirus Alleviation Programme (CAP), as part of measures to effectively manage social and economic recovery in Ghana. An amount  of GH¢1.2 billion is going to be earmarked towards its implementation. Out of this, an initial commitment of Six Hundred Million Cedis (GH¢600 million) will be rolled out as a soft loan scheme for SMEs in the country.

NBSSI, the main government institution in charge of implementing the programme has started providing preliminary information on how to apply for this business support scheme. This article, which we will continue to update, will provide all the relevant information you will need in order to apply for this COVID19 Relief Fund for SMEs successfully.

1. What is the government actually offering ?

Q: What is the Coronavirus Alleviation Programme (CAP) Business Support Scheme?

In a nationwide address on Sunday, 5th April 2020, the President, His Excellency Nana Addo Dankwa Akufo-Addo announced, “Government, in collaboration with the National Board for Small Scale Industries (NBSSI), Business & Trade Associations and selected Commercial and Rural Banks, will roll out a soft loan scheme up to a total of Six Hundred Million Cedis (GH¢600 million), which will have a one-year moratorium and two-year repayment period for micro, small and medium scale businesses.

COVID19 Relief Fund for SMEs is part of broader measures by the government of Ghana to manage the social and economic recovery of the country, especially through SMEs who account for over 80% of the country’s workforce and are the hardest hit.

Q: What Types of Small Business Loans Are Available?

The interventions will be rolled out in the form of grants and soft loans, via participating institutions – banks, microfinance, mobile lenders, NGOs. The amount and type of financial support provided will vary depending on the size of the enterprise, their need, and repayment capacity.

The soft loans will be for a period of 3 years, one-year moratorium and two-year repayment period. At the moment, not enough information has been given on how the grant will be disbursed.

The Emergency Relief Fund comes in two forms: Anidasuo Loans and Adom ‘Special’ Loans. There will also be technical and digitization support for eligible businesses.

2. Eligibility

Q: Who is eligible?

The following business concerns are eligible:

  • Micro, Small and Medium Enterprises (MSME) and that includes self- employed, limited liability, sole proprietorship, partnership, joint ventures.
  • Must be located in Ghana
  • Must be operating for at least six months from March 2020. However, exceptions will be made for businesses recently established that have innovative strategies to survive and also improve the general well being of Ghanaians in the wake of COVID-19.
  • Must be  a registered business – RGD/District Assembly (Micro/Informal)
  • Must have a Tax Identification Number (TIN). If you don’t have one, click here to get a free TIN. Alternatively, you can use LaunchApp to get one, right from the comfort of your home/office.
  • Member of an association, a trade group or registered with NBSSI. This is not a strict requirement but it makes application easier as applicant can use an association as a guarantor for the loan. You can register with NBSSI here.
  • Businesses with between 1 – 99 employees
  • Must have been adversely impacted by COVID showing evidence
  • Must be producing goods or services that support the fight against COVID

Q: What are the target industries?

Target industries include:

  • Healthcare and Pharmaceuticals
  • Manufacturing
  • Agri-businesses and Agro-businesses – food and beverages included
  • Water and Sanitation/Personal Protective Equipment
  • Tourism and Hospitality
  • Education
  • Textiles and Garments
  • Commerce/Trade
  • Other Services

Q: What Businesses/Institutions Are Excluded?

The following business concerns are excluded:

  • Public sector businesses
  • Non-profit organizations

NB: For an applicant with more than one business, only one qualifies to access the loan under CAP Business Support Scheme

Q: Are there eligibility requirements?

Yes, an applicant must qualify as an eligible business concern as described above. In addition, an applicant must meet several requirements to be eligible:

  1. Businesses/Enterprises must have been adversely impacted by COVID showing evidence
  2. Businesses/Enterprises must be producing goods or services that support the fight against COVID

3. Loan/Grant Details

Q: How Much Can an Applicant Receive?

No specific amounts has been stated by NBSSI at the moment. According to them, the amount and type of financial support provided will vary depending on the size of the enterprise, their need, and repayment capacity.

Q: Are There any Collateral or Personal Guarantee Requirements?

At the moment, there seem to be no collateral requirements for the loan applications. However, from the preliminary information released, we infer that personal guarantees will be needed. For instance, we are informed that you can use an association as a guarantor for the loan.

Q: What Are the Allowed Uses of the Loans?

You can use the loan for:

  • Procurement of raw materials for immediate use
  • General operational and administrative expenses – rent, salaries, utilities etc
  • Any other need of the MSMEs that positively impacts the business and retain human resource.

Q: What Are the Restrictions on Use of  the Loans?

The restrictions include the following:

  • You cannot take loan to start a new business
  • You cannot apply twice for the loan. For an applicant with more than one business, only one qualifies to access the loan under CAP Business Support Scheme

Q: What Are the Fees and Interest Rates on the COVID19 Relief Fund?

Interest rates is  3% – 5% per annum on the amount given.

Q: What Are the Repayment Considerations?

Repayment of the loan is arranged as follows:

  • Moratorium: up to 1 year
  • Repayment period: 2-3 years

4. Process/Procedure

Q: Who Will Be Given Priority?

Priority will be given to:

  • All MSMEs in the formal and informal sectors, affected by the economic downturn caused by the COVID-19 pandemic.
  • MSMEs in growth sectors who require additional capital to expand their business to meet the growing demand for COVID 19 pandemic-related goods and services can also apply.
  • Women-owned businesses
  • Business owned by Persons With Disability (PWDs)
  • Target sectors stated above

Q: Who Can Lend/Disburse Loan?

Participating institutions in charge of lending/disbursing loans will be nominated by NBSSI. These will include banks, microfinance, mobile lenders, NGOs etc. This means when your application is approved, your funds will only be disbursed via bank account, financial institutions selected, or mobile money transfer. You do not need to go to any NBSSI centres or offices for physical cash.

Q: How Can I Apply?

The application process is as follows:

Step One: Register via any of the following means:

Step 2: A Unique Reference Code will be sent to you via text (SMS) and email after registration.

Step 3: Wait for a second notification via text (SMS) and email to continue with the application.

Step 4: Use the Unique Reference Code received in Step 2 to continue with the loan application at https://nbssighcap.com/#/application

Q: When can I apply & when is the deadline?

Eligible businesses can start applying as soon as the application portal opens. Disbursement of funds starts in May 2020. Disbursement of funds will depend on the availability of funds. Note however that disbursement to eligible applicants is based on a ‘first-come, first-served’ basis.

Processing of loan takes 2 weeks and all funds will be disbursed within 3 months.

Q: What supporting documents do I need to apply for this COVID19 Relief Fund?

You need the following documents and information:

  1. Business Registration Certificate from Registrar’s General Department (RGD).
  2. NBSSI Certificate [a plus, but not compulsory]
  3. TIN Certificate from Ghana Revenue Authority (GRA)
  4. Any valid ID Card
  5. Passport Picture – Electronic/Hard Copy
  6. Annual Sales Information. If you use Built, then you can just get this from your reports. If you do not use Built, it is not too late to create your Built account and start managing your business finances on the go

Q: Who do I contact for more information on this COVID19 Relief Fund?

Applicants seeking further clarification on this Coronavirus Alleviation Programme (CAP) Business Support Scheme can call the CAP Business Support Scheme Call Centre on number: 0302747777 or email [email protected]You can also get in touch with any of the participating financial institutions, your association or even any of the NBSSI DIstrict Business Advisory Centres

Hope this information helps. If you need support on getting this COVID19 Relief Fund for SMEs, don’t hesitate to get in touch with us.

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203 Comments

  • Sarah Sakyibea Darkwah
    Posted May 20, 2020 9:41 am

    Please I want apply for the funds government is giving to support business.

    • Built Staff
      Posted May 20, 2020 10:30 am

      Hello Sarah,

      The application portal is opened and you can get access to it at: https://nbssi.gov.gh/capsupport/

      Hope that helps?

      • Emmanuel amponsah
        Posted May 24, 2020 4:05 pm

        Please I want your staff to help me to get the cap support or the business stimulus package ,thank you

        • Built Staff
          Posted May 25, 2020 8:05 am

          Hi Emmanuel,

          We can only help with simplifying the information you may need on the application as you go through the processes. If there is any information you need, reply to this and we will help you with that

        • Emmanuel Yeboah
          Posted June 19, 2020 2:45 pm

          Please i have applied in your office.And i have resived my code please what is the next step.

          • Bernard Acheampong
            Posted October 8, 2020 1:30 pm

            I have been submitted my loan application on 24th May, 2020 and I received confirmation that my application was successfully and pending for approval. But since then I haven’t hear anything again, so what should I do?

          • Ayisha Mohammed
            Posted October 15, 2020 6:22 am

            I am trying to apply but I don’t have the reference code. Please I need your help

        • Mercy
          Posted July 21, 2020 12:25 pm

          Please am a small poultry farmer in the eastern Region,vwhen will the funds be given to those who applied in the eastern Region?

          Thanks

          • Comfort Boamah Yeboah
            Posted October 12, 2020 8:24 pm

            Please i have applied successfully but haven’t received any sms yet

          • Nketia Leo Peterson
            Posted October 18, 2020 9:29 pm

            I have applied online and it was successful and
            I have gotten my reference code as at now I have not heard anything from you again

        • SENYA FRANCIS
          Posted October 9, 2020 2:04 pm

          Please help me on how to get the reference code before registration

      • Karanana Nyarko
        Posted May 26, 2020 10:55 am

        Please am a trader at kantamanto market and my business is not registered can i also apply

        • Built Staff
          Posted May 26, 2020 10:59 am

          No, it is for registered businesses

          • Efua Korsah
            Posted June 14, 2020 8:29 am

            Oh no that’s not fair. Many small businesses suffered from this covid. Shd someone selling toffees nd biscuits register his or her business at all cost? Meanwhile AMA pple will be coming round to take money every year

        • stephanie
          Posted June 4, 2020 1:08 pm

          please my is stephanie kwakye my business is nt Registered can I also apply

          • Built Staff
            Posted June 4, 2020 1:32 pm

            You need to register your business first as they work with registered businesses.

        • YAKUBU HARUNA
          Posted September 25, 2020 6:35 pm

          Trader

      • Asamko Transport
        Posted June 12, 2020 12:39 pm

        Please, i need urgent attention.
        Sir, I did register the next day when the CEO announced the procedure and processes to follow on UTV.
        Everything indicated i I have successfully registered. There was nothing like reference code as at the time

        Few days latter, a friend told me ,what done would not be accepted, because I did not continue with code.
        Please, in attempt to re-register, the indicated not possible. I am really worried. I need help

        • Adam Ibrahim ismeal
          Posted September 8, 2020 8:14 pm

          I need help to support my business

      • Eunice benni
        Posted July 9, 2020 2:14 pm

        Please I have registered but yet still my loan is on pending, so I want to find out when will my loan be approve,because others have got theirs but me not.

        • Built Staff
          Posted July 9, 2020 2:24 pm

          We are not in charge of disbursing the CAPBUss Loan. NBSSI is in charge so they will communicate to all applicants. We only provie information to help you apply for the loan.

          • Linda Tetteh
            Posted November 8, 2020 4:53 pm

            Please I want to apply but still can’t get access to the link please help me cause my business is at verge of collapsing.

      • Deshel
        Posted July 9, 2020 5:58 pm

        This program is over why messages. People are saying they have receive text . As I always says to whom u know is the best medicine in Ghana. Any good which comes to Ghana goes to family and friends

      • Sandra Essuman
        Posted October 15, 2020 6:31 pm

        Please my reference code is lost how will I get it back

    • ampomaah hotel ltd.
      Posted May 20, 2020 11:03 am

      please i want the application portal to apply for convid -19 government support funds to business

      • Gifty mensah Nyarkoa
        Posted May 24, 2020 4:10 pm

        Please I want you to help me to expand my business with the government stimulus package or cap

        • Built Staff
          Posted May 25, 2020 8:03 am

          We are available to provide you with relevant information you may need. So go on and apply. Best of luck

        • Solomon Asare
          Posted July 19, 2020 12:24 am

          Hello
          My name is Solomon Asare and I registered for the CAP.
          Please I’m yet to receive information on my application status. Did I qualify for the loan? I want to know because some have received theirs.
          Thank you.

      • Winifred oforiwaa
        Posted June 24, 2020 12:35 pm

        Please I want help me expand my business with the government fund

      • Janet Akuffo
        Posted June 30, 2020 12:48 pm

        Please I want to check if my applying of the loan was successful.

    • Joyce Ama Gbagbo
      Posted May 22, 2020 9:02 am

      Pls can an application be edited in case you make a mistake?

      • Built Staff
        Posted May 22, 2020 10:08 am

        After submission, you wouldn’t be able to make any changes

      • AHMED MOHAMMED
        Posted June 9, 2020 2:04 pm

        PLEASE I AM REGISTERING ABOUT 20 PEOPLE BUT I MISTAKENLY THE WRONG ASSOCIATION MAKOLA FOUNDATION INSTEAD OF ADEPA MAKOLA FUN CLUB

        • AHMED MOHAMMED
          Posted June 9, 2020 2:09 pm

          PLEASE I AM REGISTERING ABOUT 20 PEOPLE BUT MISTAKENLY I CHOOSE THE WRONG ASSOCIATION MAKOLA FOUNDATION INSTEAD OF ADEPA MAKOLA FUN CLUB PLEASE ANY HELP

          • Eunice benni
            Posted July 9, 2020 2:17 pm

            Please I have registered but yet still my loan is on pending, so I want to find out when will my loan be approve,because others have got theirs but me not.

          • Built Staff
            Posted July 9, 2020 2:22 pm

            We are not in charge of disbursing the CAPBUss Loan. NBSSI is in charge so they will communicate to all applicants

    • Ebenezer Addo Ansong
      Posted July 22, 2020 9:24 am

      Please I need a loan of 15,000 to my business and I wil pay 10,000. Cash after a year and 5000 on in monthly.

    • Genevieve Baiden Gyan
      Posted August 9, 2020 2:35 pm

      We need help please

    • Klint Abrokwaa Boakye Bernard
      Posted September 27, 2020 2:05 am

      Í

    • Justina Abakah Bryan
      Posted October 24, 2020 2:54 pm

      Please I HV applied for the past three months,and I got my references code but my enyidasuo message it not inn.

  • Sarah Sakyibea Darkwah
    Posted May 20, 2020 9:44 am

    Please I want to apply for the funds government is giving to support business.

  • ampomaah hotel ltd.
    Posted May 20, 2020 11:04 am

    please i want the application portal to apply for convid -19 government support funds to business

    • Built Staff
      Posted May 20, 2020 11:14 am

      Hello,

      The portal can be accessed at https://nbssi.gov.gh/capsupport/

      However, at the moment, the information on the platform is “You can start the application process by dialing *718*555# on any network. We will provide the link to the web application very soon.”

      Hope that helps.

      • Efua Korsah
        Posted June 14, 2020 8:22 am

        @built staff Pls i started poultry farming on my compound with 50birds a week before the lockdown and I didn’t get feed and medicine for them along the line because of the lockdown and I lost about 90percent of them. Now I want to start again. Pls can I request for this loan?

        • Abdulai Haruna
          Posted October 9, 2020 4:21 pm

          I have applied for the covid 19 relief fund but I have not received any thing yet.

      • Franka Adjei Yeboah
        Posted June 19, 2020 2:36 pm

        Please I keep putting it in the reference code and the system keeps telling me it’s wrong meanwhile it’s the exact thing I type.I have called the help center several times and noone answers.Please help

    • Addo Boateng Vivian
      Posted June 8, 2020 11:03 pm

      After submission……. How long should l wait n how will the payment be pls…

      • Gifty gyamaah
        Posted August 19, 2020 3:36 pm

        Please,I have registered,but still my loan is on pending,o I want to found out when will my loan be approve…because others have got theirs…but me not…since 23th,July up to date ….please help me out…thanks…waiting for reply please..

  • Bertrand-Russel Quaye (BRANQUS TECHNO COLTD
    Posted May 20, 2020 11:11 am

    Trying to access portal to apply since morning with much difficulty. Any facilitation for me?Regards
    Bertrand

    • Built Staff
      Posted May 20, 2020 11:14 am

      Hello,

      The portal can be accessed at https://nbssi.gov.gh/capsupport/

      However, at the moment, the information on the platform is “You can start the application process by dialing *718*555# on any network. We will provide the link to the web application very soon.”

      Hope that helps.

      • Mercy Andoh
        Posted May 23, 2020 8:20 am

        Am happy to take part

        • Amoah Kyere Benjamin
          Posted October 5, 2020 9:10 am

          SO plz is yours in.

  • Salisu kpanti Ishmael
    Posted May 20, 2020 12:55 pm

    I just used the short cod *718*555# the response was am not eligible to access the loan. Why?

    • Built Staff
      Posted May 20, 2020 1:58 pm

      Hi Salisu,

      Did you provide the following info as requested: TIN, National ID, Annual turnover and Loan Amount?

      If you did and still got this feedback, call 030 247 7777 for assistance.

      • Gifty gyamaah
        Posted August 19, 2020 3:38 pm

        Please,I have registered,but still my loan is on pending,o I want to found out when will my loan be approve…because others have got theirs…but me not…since 23th,July up to date ….please help me out…thanks…waiting for reply please..

    • Tetteh Richard Kofi
      Posted May 26, 2020 2:04 pm

      I got to a point and my machine was off but when I apply again, I was told that I have already registered but could not complete.
      How can I complete

      • Anita Lucia Essiful
        Posted June 17, 2020 9:01 pm

        Please,I have finished filling all the necessary documents,left with the picture.what do I do

  • Chinbuah Alfred Ernest
    Posted May 20, 2020 4:36 pm

    After registration I received my registration code and I dailed *718*555# and was asked to key in my registration code which I did
    And the message was registration successful, application pending
    But I don’t know what to do next

  • Natuella apronti
    Posted May 21, 2020 1:54 pm

    Pls I have registerd and have recieve the code n also the website but it is not opening

    • Built Staff
      Posted May 21, 2020 2:01 pm

      If you have received your code, then head over to https://nbssighcap.com/#/application to continue with the application.

      • Henry martey korley
        Posted June 17, 2020 4:26 am

        Please my registration is still pending what should I do please

  • STEVE EYIAH QUANSAH
    Posted May 21, 2020 8:52 pm

    STEVE EYIAH QUANSAH. Pls i have tried since yesterday for the registration ,all proved futile. I called the head of the weija branch she did not answer the call. So what should I do next?.pls.

    • Built Staff
      Posted May 21, 2020 9:15 pm

      Hello Steve,
      If the text is not working, try the web application at https://nbssighcap.com/#/register.

      Best wishes

    • Angela
      Posted May 26, 2020 9:06 pm

      I have registered and have been trying to fill the loan form but after filling the 2nd level ,it does not take me to the final level

      • Built Staff
        Posted May 26, 2020 11:33 pm

        Make sure you have filled all required sections of the form.

      • Edward obeng
        Posted July 8, 2020 8:12 pm

        Please can there be a help for those we made a mistake,, so we can do editing..

        • Built Staff
          Posted July 9, 2020 2:24 pm

          There is a mockup being done for that purposes. Get in touch with NBSSI on that.

  • Lawrence Arthur
    Posted May 21, 2020 9:03 pm

    I have been trying the whole , Thursday, 21/05/2030, to register on both the short code and the Application without success. On the short code, after completing the first part, after the Amount applying for, when I click on CONTINUE, nothing opens again. On the APPLICATION FORM, when I click on both the FIRST NAME or LAST NAME, the keyboard does not open for me to type, hence can not continue. I have my TIN, ID and other required documents. My Business is a Retail Pharmacy, which I’m sure make me qualify for such support. Could you kindly advise me on what to do? Thanks with much appreciation with the Gov’t effort to support such MSMEs and the work of NBSSI

    • Built Staff
      Posted May 21, 2020 9:14 pm

      Hello Lawrence,

      Keep on trying. Perhaps it may work late at night when the pressure is down. On the application form, you are not supposed to enter FIRST NAME and LAST NAME. The system itself will fill those two fills as soon as you select your ID type and enter your ID number. So try that again.

  • AMPOMAH
    Posted May 21, 2020 9:49 pm

    pls my name is Daniel i have all the requirement and fill the form bat they said i am not qualifier pl why

    • Built Staff
      Posted May 22, 2020 8:11 am

      Try again, using the short code

    • Anita
      Posted June 17, 2020 9:07 pm

      I have finished filling both the first and second form,left for me to upload the picture but is not uploading.what do I do

  • Frank kusi poku
    Posted May 22, 2020 8:04 am

    Hi pls I was having problems with my network when I was sending my application, I want to know if my application was taking my company is Restore hope Academy. Thanks

    • Built Staff
      Posted May 22, 2020 8:14 am

      If it is successful, you will get a text message to that effect.

      • Vivbab
        Posted May 22, 2020 1:21 pm

        Pls I have registered but receive a feedback error short code 500. And when i try using it to apply it did not work. And when I try to start all over again it tells me I have already been registered. I don’t have a code to apply. Pls assist.

        • Peacemaker Kwaku Anane
          Posted May 25, 2020 10:23 am

          Please I want you to help me with the registration.
          Thanks.

          • Built Staff
            Posted May 25, 2020 5:26 pm

            We only help with information you need to apply but not with the actual registration.

            Best wishes

          • Abdulai Haruna
            Posted October 9, 2020 4:18 pm

            I have applied for the covid 19 relief fund but since then i have not received anything.

  • Vivbab enterprise
    Posted May 22, 2020 1:13 pm

    Pls I have registered but did not receive a feedback error short code 500. And when i try using it to apply it did not work. And when I try to start all over again it tells me I have already been registered. Not don’t have a code to apply. Pls assist.

    • Built Staff
      Posted May 22, 2020 1:20 pm

      Hello,

      You can use https://nbssighcap.com/#/register as well.

      • Mina Eis Acquah
        Posted June 24, 2020 11:24 pm

        Please have it tried apply it using my phone but where I need to upload the picture but it’s going through can I try it on another pH
        one

    • Joseph Dankwah
      Posted May 27, 2020 12:36 pm

      Pls am done with the registration but no reference code pls help me to get it

  • Natuella apronti
    Posted May 22, 2020 6:40 pm

    Pls the website is still opening

    • Christina
      Posted June 12, 2020 5:12 pm

      I’ve registered but no code number received yet

  • Natuella apronti
    Posted May 22, 2020 6:41 pm

    Pls the website is still not opening

  • Doris Asabere
    Posted May 22, 2020 11:25 pm

    Finished with 2 but no more access, the pop in was code 500 error.
    What should I do

    • Built Staff
      Posted May 23, 2020 12:10 am

      The platform may be down so keep trying.

    • johnson owusu yeboah
      Posted October 2, 2020 12:58 pm

      Good day sir, any code to check my loan status?

  • Natuella apronti
    Posted May 22, 2020 11:35 pm

    So why r some people not getting access to the website for registration? It seem like I am been ignore, cos even when u call nobody answers the phone

  • Michael Nana Monnie
    Posted May 23, 2020 1:52 am

    just applied but haven’t deceived any notification for the next requirement

  • Kofi Afriyie
    Posted May 23, 2020 2:56 pm

    Pls I have registered but have not received the code. What should I do

    • Built Staff
      Posted May 25, 2020 8:01 am

      Use the web portal to apply and see. That gives you instant response on whether you are eligible or not.

  • isaac
    Posted May 24, 2020 7:44 am

    Am quite disturb here. I have the code but any time I open the website nothing shows up both on my computer and on phone. I don’t know if the site is down or something. I started from 1am Saturday morning till now

  • Deborah
    Posted May 25, 2020 6:40 am

    Am a member of a trade association but didn’t indicate it in my application. What should I do?

    • Built Staff
      Posted May 25, 2020 8:00 am

      Applications submitted are not editable. However, they made call for further information and you can let them not or provide any documents they may ask of you as evidence

      • Mary Sarpong
        Posted May 26, 2020 1:00 pm

        Please what I do if I don’t have annual sales , am Mary

        • Built Staff
          Posted May 26, 2020 3:53 pm

          Calculate how much sales came in since you started your business even if it is below 12 months. Remember, you should have operated for 6 months before you can qualify.

  • Natuella apronti
    Posted May 25, 2020 7:46 am

    I have been able to access the Application form but the district section with “select an option” is blank and can’t even be delete to type in the district…… This is a system failure delaying my application. What do I do now, since there is a dead line

    • Built Staff
      Posted May 25, 2020 7:59 am

      The district appears only after selecting your region. So do that first and see if your problem get resolved.

  • Natuella apronti
    Posted May 25, 2020 8:43 am

    Pls is ablekuma west part of Ga west municipal?

    • Deshel
      Posted June 19, 2020 10:11 pm

      I believe this loan is for some people. Ghana way we dey .every help for the nation goes to few people and their families. I beg when will this show off stops in Ghana. Those in need never get am.

  • isaac
    Posted May 26, 2020 7:51 am

    Am quite disturb here. I have the code but any time I open the website nothing shows up both on my computer and on phone. I don’t know if the site is down or something. I started from 1am Saturday morning till now

  • Mary Sarpong
    Posted May 26, 2020 1:03 pm

    What do I do if I don’t have annual sales

  • Stephen Yankey
    Posted May 26, 2020 3:16 pm

    I have helped 3 people to register but no code received yet. We try on the phone and it is said application entered already.

    Another one after the code received, we proceed to application and after entering reference which we type the code sent, Tin number and mobile number, when you click continue application, it tells you wrong credentials.

  • Stephen Yankey
    Posted May 26, 2020 3:18 pm

    Please if you haven’e registered your business, do you qualify

    • Built Staff
      Posted May 26, 2020 3:51 pm

      Only registered businesses qualify.

  • Stephen
    Posted May 26, 2020 3:29 pm

    I have helped 3 people to register but no code received yet. We try on the phone and it is said application entered already.

    Another one after the code received, we proceed to application and after entering reference which we type the code sent, Tin number and mobile number, when you click continue application, it tells you wrong credentials.

  • Felix Tokame
    Posted May 26, 2020 6:17 pm

    i am a trader and my business is not registered, but i normally paid my tax from 2015 till now , can i apply?

    • Built Staff
      Posted May 26, 2020 11:31 pm

      You will need to register your business since they will ask for details of your registration

  • Justice Aidoo
    Posted May 26, 2020 8:57 pm

    Hi I have filled up-to Business Details but because i needed some details that wasn’t with me, I paused but now that I want to fill the rest the system keep telling me that Application entered already meanwhile am not done. Just the first and the second face. Moreover, there is no space to enter the code.

  • Justice Aidoo
    Posted May 26, 2020 9:07 pm

    Hi I have filled up-to Business Details but because i needed some details that wasn’t with me, I paused but now that I want to fill the rest the system keep telling me that Application entered already meanwhile am not done. Just the first and the second face. Moreover, there is no space to enter the code.

  • Thomas Martins
    Posted May 27, 2020 12:45 am

    Hi,
    I own a clinic and a pharmacy.I registered with the pharmacy and got the unique code.Second thought I wish to rather apply using the clinic instead. Now I’m told I can’t do that. Any help to disengage the earlier registration so I can re-register using the clinic details?

    • Built Staff
      Posted May 27, 2020 9:52 am

      If you want not yet submitted the application, just use a different phone and the TIN of the Clinic and go ahead and register. This is especially easy if your Clinic is a registered as a company. If it is a sole proprietorship, it will be difficult.

      • Herty
        Posted May 28, 2020 5:03 pm

        I have completed all, pls what next. Do I have to wait for your call? Thanks

  • Eugenia
    Posted May 29, 2020 5:58 pm

    Thanks for a relief loan. Be feasible

  • Nyadedzi Williams
    Posted May 30, 2020 3:44 pm

    i have my code now, how would we be contacted for the loan?

  • Hawa Seidu
    Posted June 2, 2020 8:29 pm

    Please I have registered but my application is pending ,please how can I proceed to complete my application

  • Iddrisu Habib Seini
    Posted June 5, 2020 5:50 pm

    I’m facing challenge after registration. I have received my reference code. When I try to apply with my TIN number, this message pops up.”You have entered an invalif TIN number. Try again later.
    I need assistance to apply.

    Thanks.

    • Built Staff
      Posted June 7, 2020 11:56 pm

      Ensure the TIN you used in getting the reference code is the same TIN you are using.

  • NKUAH ALEXANDER
    Posted June 5, 2020 9:42 pm

    PLEASE HOW WILL THE LOAN BE GIVEN. WILL IT BE THROUGH MOBILE MONEY OR THROUGH BANK.
    ALSO WILL THERE BE AN INTERVIEW BEFORE GIVEN OUT THE LOAN.
    when is the deadline for the loan.

    • Built Staff
      Posted June 7, 2020 11:56 pm

      It will be disbursed through participating financial institution or mobile money service provider. So you may get it through mobile money or your bank account. NBSSI will contact you if they need further information

  • Simon vormawor
    Posted June 6, 2020 12:46 am

    wen will it be ready

    • Simon vormawor
      Posted June 6, 2020 12:50 am

      please i have registered but my application is pending.what next do i wait for your call.

      • Built Staff
        Posted June 7, 2020 11:54 pm

        Everything depends on the consultants reviewing your application at NBSSI

    • Yaw Afrifa
      Posted June 25, 2020 10:32 pm

      Please be refuse of given the loan cos my application has taken more than two weeks now

  • Charlotte
    Posted June 8, 2020 8:12 am

    Pls I have registered and received my code but I can’t get access to ur link below

  • LARSEN FREDERICK
    Posted June 8, 2020 3:50 pm

    Please how can I check if my application is accepted

  • Frank Boadu
    Posted June 9, 2020 1:55 pm

    Please i generated CAP Reference code for my mom and she mistakenly deleted it so i couldn’t continue with the application for her. Please if i may ask, how can she get it back.

  • NYARKO BRIGHT
    Posted June 9, 2020 2:06 pm

    Please I want to know if after paying for the launch app fee, you will be given the TIN immediately

  • Natuella+apronti
    Posted June 9, 2020 2:26 pm

    Pls it been 2 weeks since my application was sent, I checked and it’s still gives me pending assessment. Pls could be the delay

  • Natuella+apronti
    Posted June 9, 2020 2:28 pm

    Sorry I mean what could be the delay

  • Kingsley Owusu Banahene
    Posted June 10, 2020 10:11 am

    Please sir,am into Palm Oil production,a registered SME and I want to ask if I qualify to apply

  • Natuella+apronti
    Posted June 10, 2020 10:12 am

    Pls it been 2 weeks since my application was sent, I checked and it’s still gives me pending assessment. Pls could be the delay

  • Natuella+apronti
    Posted June 11, 2020 6:35 pm

    Pls it’s been 2 weeks since my application was sent, I checked and it is still giving me pending assessment. Pls what could be the delay……?

  • Samuel mensah Annan
    Posted June 14, 2020 9:46 am

    Pls ihave registered and received my code number and continue all steps and sent but I did not received that I should give my account number

    • Samuel mensah Annan
      Posted July 9, 2020 5:23 pm

      My application is successful and they told me is under review and they will inform me when is approved but one month now no news

      • Built Staff
        Posted July 9, 2020 5:37 pm

        Contact your local NBSSI office or use the telephone line in the article to reach out to them. We only provide information to help you apply for the loan; but have other control over how it is disbursed.

  • Seth Narh Above
    Posted June 15, 2020 6:29 pm

    After the code was generated to me the loan portal opened though but there is no portion for me to fill or apply for the loan.

  • Thomas mensah
    Posted June 17, 2020 5:53 am

    I have registered since a week after the launch. I received a confirmation message of successful application and that I will hear from them. Since that time till now I haven’t heard from them as you said within 2 weeks . Plz what should I do now sir?

  • Monica Anokye
    Posted June 17, 2020 9:28 am

    Please I have register for relief fund
    I want to know if it has come

  • Monica Anokye
    Posted June 17, 2020 10:57 am

    Please I want to know if my application has been successfully submit

  • Pince
    Posted June 17, 2020 7:57 pm

    Please how will i quite the application

  • AGYEMANG KWARTENG SYLVESTER
    Posted June 18, 2020 8:03 pm

    PLEASE IF MY BUSINESS IS NOT REGISTERED AND NOT PART OF ANY ASSOCIATION I MEAN MINE IS A SMALL BUSINESS DO I QUALIFY TO APPLY AND AGAIN MY OWN IS SAVING AND LOANS LIMITED IS IT ACCEPTED TOO

  • Vida somuah
    Posted June 19, 2020 3:26 pm

    Pls I want to if the will call or send to u bank account. and how long. vida somuah thanx

  • Vida somuah
    Posted June 19, 2020 3:43 pm

    Pls good afternoon I want to know how u will send us massage or mobile money, or send it to bank account thanks

  • Janet Antoh
    Posted June 20, 2020 7:55 pm

    Please,I have gotten my reference code and trying to apply but still not working…What should I do??They even gave me a website to apply with and still not working..Please this is the website I was given http://test.nbssighcap.com/#/application

    • Mary Brobbey
      Posted October 2, 2020 7:56 pm

      Please i want to know if you can edit your application if you make mistakes

  • BENJAMIN ASARE
    Posted June 24, 2020 10:16 am

    I have received my code but when i key in all my credentials in step two it tells me one of the is incorrect, meanwhile its the same credentials i used for the registration

  • BENJAMIN ASARE
    Posted June 24, 2020 10:17 am

    please which mail do i submit my forms

  • Michael Addai
    Posted June 26, 2020 10:31 am

    Please on which day are you closing the portal for application exactly because I wanted to apply but the system tells me my ID number is incorrect of which is not true

  • Sebuabey Evans
    Posted June 29, 2020 4:26 pm

    Please my mum did the registration but the bank number she used was wrong what can she do to change to the right one please. She needs urgent help.

  • Owusu Kwarteng
    Posted June 30, 2020 8:15 am

    Please I had a text from your site, to complete my application, I did but you’re requesting references code but I have not yet received any sms with any reference code

  • Dorcas Mayor
    Posted June 30, 2020 4:19 pm

    Please i want to apply but it says it has ended cant anything be done for my organisation i heard about it late

  • Abdul Hameed Seidu
    Posted June 30, 2020 8:46 pm

    I have resgistered and up to now I have never head of anything even when I press the to check my application status is keeps telling me application successfully and pending

  • Kulewoshie Michael
    Posted July 1, 2020 9:10 am

    Please what is the deadline of the registration?

  • Constance Mawunyo Akpabli
    Posted July 8, 2020 11:03 am

    please am urgently waitn my business is collapsing

    • Built Staff
      Posted July 9, 2020 2:23 pm

      We are not in charge of disbursing the CAPBUss Loan. NBSSI is in charge so they will communicate to all applicants. We only provide information to help you apply.

  • Asamko Transport
    Posted July 9, 2020 9:43 pm

    I have applied and pending loan

  • Serwaa Loretta
    Posted July 10, 2020 3:03 pm

    please I need the loan urgently to support my business because it is collapsing

  • Hussein Zakaria
    Posted July 12, 2020 2:18 pm

    My application has been rejected but I don’t know why so can you please let me know why so
    Thanks

    • Built Staff
      Posted July 14, 2020 9:40 am

      You will have to get in touch with NBSSI for this. We only provide information to help you apply for the loan; we are not the institution giving the loan

  • Mark Donkor
    Posted August 2, 2020 5:19 am

    Please when am I going to receive my money. Am in Bono East Region, Nkoranza.I hope to hear from you. Thank you.

    Name: Mark Donkor
    Code: CAP526302DM
    Tel: 0242070483
    E-mail: [email protected]

  • Iddrisu Tijani
    Posted August 4, 2020 5:14 pm

    Very thing is not moving well now because of civic 19

  • ALBERTA AKWETEY
    Posted August 13, 2020 5:55 pm

    MY CODE HAS BEEN SENT TO ME. NEED HELP ON HOW TO APPLY PLEASE.

    THANKS,

    ALBERTA

  • Ayamga John
    Posted August 16, 2020 5:35 pm

    John Ayamga.it is fine l want do some ,halp me .thank

  • cephas adjei
    Posted August 16, 2020 6:19 pm

    hi
    please will this loan application be effective in this August 2020?

  • Emmanuel
    Posted September 15, 2020 5:08 pm

    I want to apply for NBSSI -CAP loan to revive my rabbits and guinea pig production but I don’t know how to get the unique code to fill the application. I have called help line 0302747777 and also email but no respond

  • Enoch City
    Posted September 24, 2020 1:13 pm

    Good Morning
    please is the Load registration still on going?
    i tried to register and found out that registration has ended but people are still doing it which they don’t want to disclose the link because they charge people and do it for them.

    • Built Staff
      Posted September 24, 2020 11:30 pm

      No, information reaching us shows that application has ended

  • Felicia Animah
    Posted September 25, 2020 10:17 am

    Hello,I have registered for the loan but it’s on pending what should I do

  • YAKUBU HARUNA
    Posted September 25, 2020 6:37 pm

    I have applied it for a long time but till now I have not received any information.

  • johnson owusu yeboah
    Posted October 2, 2020 12:59 pm

    Good day sir, any code to check my loan status?

  • Mina nyarko
    Posted October 6, 2020 5:51 pm

    Please, I just realized that I have made a mistake in my sent application. How do i make changes? Please help me

  • akuoko sarkodie
    Posted October 7, 2020 11:58 am

    Please sir I have registered but today I looking through my registration details
    I seen that is on pending approval
    Again my Bank account name has been changed to: NO PFI Instead of GCB
    Please can you do something about it for me

  • Ebenezer Gyan
    Posted October 8, 2020 1:28 pm

    Please when is the deadline for the loan

    • Patrick Kwame Nkyi
      Posted October 14, 2020 11:46 am

      Please any code to check my application

  • Boateng Sylvester
    Posted October 9, 2020 8:27 pm

    Please I want covid19 stimulus package to extend my boutique business, due to covid19 my business has ran down totally

  • ruth hayford
    Posted October 10, 2020 9:34 am

    pls i have a school and its a private school my teachers realy need my help but cant get the package pls need urgent help.

  • Prah Ernest Mensah
    Posted October 12, 2020 1:21 pm

    I Have submitted my loan forms but still no responds

  • Annor
    Posted October 14, 2020 10:29 am

    Please when is the deadline for the application

  • Vincent Adjei Boateng
    Posted October 15, 2020 7:07 am

    Please my application is still on pending. Please am waiting for the money to revive my drugstore

    ref cap007954avb
    tin Poo20131704

  • Grace Mensah
    Posted October 16, 2020 2:00 pm

    Sir,
    I would like to know my loan status.

    Thanks

  • EUGENE OSEI KOBI
    Posted October 28, 2020 9:19 am

    Hello Good morning Sir/Madam.

    Please I applied for the Alleviation support program in May.

    I lost my phone so I lost my CAP number, kindly assist me on how to get it back.
    Thank you.

    EUGENE OSEI KOBI
    K.C. CAR DEALS
    0541598193

  • ADDO VICTOR
    Posted November 5, 2020 1:45 pm

    please i have lost my reference code and I can’t find it in my e-mail.
    so please how can you help me to get it back

  • BENYA Godfred
    Posted November 23, 2020 5:53 pm

    Please how can I check whether my nssb loan application is pending or under review

  • Collins semenyo Royals
    Posted November 26, 2020 7:29 am

    Hello, Please I want you to help me rise my business which had come down as a result of the covid 19. Thank you

  • RUTH ANYAN
    Posted November 27, 2020 4:17 pm

    I have applied it for a long time but till now I have not received any information.

  • Emmanuel osei
    Posted December 1, 2020 8:35 am

    I have been submitted my loan application on 1st June 2020 and I received confirmation that my application was successfully and pending for approval, but since then I haven’t hear anything again so what should I do please help me

  • Esther Hooper
    Posted December 4, 2020 9:28 pm

    I need money help

  • Nketia Leo Peterson
    Posted December 5, 2020 6:55 am

    Since I had a message that, i have successfully registered. I have not hear anything from them. So is the government paying or not

  • Francis Gyambrah
    Posted August 8, 2021 2:25 pm

    I have applied it for long long time but till now I have not received any information,please I won’t to ask,is it over

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